Legal
Privacy Policy
Last updated: October 2026
DISTRICT Barber Shop ("DISTRICT," "we," "us") runs this website and booking system. This policy explains what we collect, why, who sees it, and the choices you have. Short version: we use your info to run your appointments and the shop. We don't sell it. Ever.
1. What we collect
Info you give us
- Booking details: name, phone number, email, the barber and services you pick, date and time, and any notes you add.
- Account info: if you make an account, your name, email, and login details. Passwords are handled by our secure login provider and we never see them.
- Messages: anything you send through the contact or message form (name, email, phone, message).
- Waitlist requests: name, phone, email, the day, barber, and service you want.
- Reviews: your name, star rating, review text, and any photos tied to your review. We may also repost reviews you've publicly left on Google or other sites, along with photos you posted there.
- Text message consent: whether you agreed to get texts from us and when.
Info collected automatically
- Basic device and usage data like browser type, pages visited, and general location (city level), used to keep the site working and see what's useful.
- Cookies and local storage to keep you signed in and remember settings like dark mode.
2. How we use it
- Book, confirm, change, and cancel appointments.
- Send reminders and updates about your visit (only by text if you opted in).
- Reply to your messages and waitlist requests.
- Keep a visit history so you and your barber know what you got last time.
- Show approved reviews on our site.
- Prevent no-shows, fraud, spam, and abuse.
- Improve the site and the shop.
- Follow the law.
3. Who we share it with
We share only what's needed, with:
- Your barber and shop staff, to give you your service.
- Service providers that run our site, hosting, database, login, email, and maps (Google Maps is embedded on our site).
- Payment processors, if and when you pay online. We don't store full card numbers.
- Authorities, if the law requires it.
We do not sell or rent your personal info, and we don't share it for other companies' marketing.
4. Text messages
If you opt in, we may text you about your appointment. Message and data rates may apply. Reply STOP to opt out anytime. Opting out won't cancel your appointment.
5. How long we keep it
We keep booking history while your account is active or as long as needed to run the shop and meet legal and tax rules. Messages and waitlist requests are cleared out once they're handled and no longer needed.
6. Your choices and rights
- See or fix your info: check My Visits, or reach out to us.
- Delete your account: go to My Visits and tap Delete account. That removes your login and cancels upcoming appointments.
- Remove a review: contact us and we'll take it down.
- Stop texts: reply STOP.
7. Kids
Our site isn't meant for kids under 13 to use on their own. Parents book kids' cuts. We don't knowingly collect info from kids under 13.
8. Security
We use reasonable safeguards like encrypted connections and limited staff access. No system is 100% secure, but we take it seriously.
9. Changes
If we update this policy, we'll change the date at the top. Big changes get posted on the site.
10. Contact
Questions? Call us at (716) 322-6706 or stop by 338 Seneca St, Buffalo, NY 14204.